Privacy Policy

1. Being an enterprise involving personal information processing, the Company considers the protection of personal information of all individuals who provide personal information to the Company (hereinafter referred to as the "Individual") as an important responsibility and obligation, and strives to protect personal information.
2. To prevent leakage, loss, abandonment, or damage of personal information, the Company will implement reasonable security management based on laws, guidelines, and internal regulations of the Company to protect the personal information held. Employees will be trained on the proper handling of personal information to ensure the utmost protection of information.

1. When providing this Service, the company may collect and use personal information of users.
2. The company will acquire personal information in a reasonable manner in accordance with the spirit of the law. In addition, when obtaining personal information intentionally provided by the Individual in writing or directly through the website, the purpose of using the personal information will be explicitly stated. However, if the use purpose can be clearly determined at the time of providing the information, an explicit designation of the use purpose will be omitted.
3. For the purpose of achieving the intended use as shown below, the company will use personal information within the necessary scope.

   <List of Types of Information Obtained and Purposes of Use>

   Information Types Obtained	Purposes of Use
   Company-designated network service ID/li> Name IMEI,AndroidID External storage information, SD card data	Provision of this Service Provision and recommendation of information related to this Service Service planning, utilization-related surveys, commissioned questionnaires, etc., and subsequent communication Production of statistical information

4. In the event that the Company acquires personal information as a result of the succession of business due to a merger, demerger, or business transfer, the Company will use the information to the extent necessary to fulfill the purpose of use agreed to by the Individual prior to the succession, or the purpose of use as notified and announced.
5. In the case of "in accordance with the law", "for the protection of life, body, or property", or "for cooperation with state agencies", even if it does not fall within the scope of the use purposes mentioned above, personal information will be acquired or used without prior consent.

The Company will not provide personal information to a third party, except in the following cases. The Company will not disclose the user's personal information to any advertisers.

1. Obtain prior consent from the Individual
2. Provide personal information to entrusted persons, business partners, etc., for reasonable supervision conducted by the company for the intended use.
3. Acquisition of personal information for the purpose of providing it to a third party when the purpose, the data items to be provided, the method of provision, and the recipient of the request for suspension have been notified or are readily known.
4. To protect life, body, or property but difficult to obtain the Individual's consent.
5. To provide information as required by law enforcement, administrative agencies, etc.
6. To provide personal information due to mergers, demerger, business transfers, etc.

1. Please note that we will ask you to confirm whether you or your authorized representative is the person you are inquiring about.
2. Please note that requests which cannot be accommodated include but are not limited to the following situations:
   1. Inability to confirm identity or legitimate representative.
   2. Requests for disclosure, revision, addition, deletion, or cessation of use of personal data held by the company beyond what is stated in Note 1.
   3. Potential harm to life, property, physical well-being, or other rights and interests of the Individual or third parties due to the disclosure of personal information held by the Company.
   4. The possibility of severe disruption to the normal operations of the Company's business as a result of disclosing personal data held by the Company.
   5. Violation of other laws due to the disclosure of personal information held by the Company.
   6. Requests for revision, addition, etc., of personal information held by the Company, but where there is no need for revision from the perspective of the purpose of use or the request is not based on facts.
   7. Requests for deletion or cessation of use of personal information held by the Company (hereinafter referred to as cessation of use, etc.), but not falling under Company procedures violations (use or acquisition of information for purposes other than intended, or provision of information to a third party that does not comply with 3.(1) to (6).
   8. Requests for the Company to cease using the personal information held, but where ceasing use is difficult and alternative measures could safeguard the Individual's rights and interests.
3. Procedures related to IDs, passwords, etc. issued by persons other than the Company.

   This Service utilizes IDs and passwords issued by personnel outside the Company. The registration information for these IDs and passwords is not managed by the Company, so please consult the issuer.

1. About Access Permissions

   In the process of running the program, in addition to saving the video and audio files generated by the camera, it also needs to save the data generated by the camera such as GPS, gyroscope and so on. During video editing, the user needs to access the phone's directory to get the audio, image, and other files needed for editing. Recorded and edited videos are large and need to be saved by accessing the phone's extended storage.

2. About SSL

   When users provide highly confidential information such as personal information through this website, encryption technology through SSL (Secure Sockets Layer) is used to prevent third-party eavesdropping during communication. However, depending on the user's computer environment, these technologies may not be available. Please note that we may not be able to use this service in this case.

3. Use of Cookies and Web Beacons

   For the following purposes, the website may use Cookies (Note 2) and Web Beacons (Note 3).

   1. To identify the browser used or user and simplify authentication.
   2. To monitor and improve website or email newsletter usage.
   3. To customize the network display for each user.
   4. To monitor and improve the utilization of users in services where personal information is registered beforehand.

   If the browser is set to not accept Cookies or display images while using the website, some functions provided by the Website may not be available.

4. Third-Party Use of Cookies and Web Beacons

   Third parties including advertisers may use Cookies and Web Beacons on the user's browser to send the most appropriate advertisements to each user. Users can set their browsers not to accept Cookies.

5. Use of Log Information

   This information will be used to obtain information such as users' visit frequency, error logs, etc., when users use this website or service, to understand users' website usage or to provide better information or improve the service for users.

6. Use Access Analysis Tools

   This Service will use access analysis tools to collect information on the number of visits and error logs to understand usage patterns. When using access analysis tools, no information that can confirm personal identity will be obtained.

7. Management of ID and Password

   This Service will identify personal identities using the ID and password designated by the company itself. Therefore, users shall strictly manage their IDs and passwords to prevent others from knowing them. Additionally, the combination of letters and numbers in the password shall make it difficult for others to guess easily, or the personal information shall be actively protected by changing the password frequently.

8. Links to Sites Outside the Website

   In order to improve customer convenience, "Camorama" website may set up links to websites of affiliated companies and third parties (hereinafter referred to as "third-party managed websites"). When accessing these link addresses, customers will leave the Company's website. Some parts of the third-party managed website may display the Camorama logo or "CAMORAMA" logo, but the Company has no relation to the content displayed on the third-party managed website concerning the handling of personal information, and is not responsible for it. The third-party managed website will send cookies to customers, collect data, or collect personal information according to their respective policies, but the application of this policy does not include information processing on the linked website. Therefore, the Company recommends that customers carefully read the personal information-related guidelines and policies of the third-party managed website before accessing it and providing personal information.

9. Precautions for Minors

   Minor users shall obtain the consent of their guardians when providing personal information to the Company. However, in the United States, children under the age of 13 are not allowed to use this Service. Therefore, even with parental consent, personal information should not be provided. If the Company discovers that a child under the age of 13 has provided personal information, will promptly delete the information as well as the child's account.

Third-Party SDK List

Mapbox
In order to implement the mapping function, we collect device location information (with your authorization) and encrypted data is transmitted to Mapbox servers, see Mapbox Privacy Policy for details.

Facebook
If you choose to sign in with Facebook, we will obtain your public information and use it in accordance with the Meta Data Use Policy.

WeChat
When you sign in or share via WeChat, we only obtain the necessary identifiers, and the data is processed by Tencent and subject to its privacy policy, see the WeChat Privacy Protection Guidelines.

Personal Information Inquiry / Complaint Point

(Note 1) The company has the right to disclose, amend, or discontinue the use of personal information held for more than 6 months.
(Note 2) When accessing the website through a browser, identification information is sent by the website server and then sent from the browser to the server in subsequent visits.
(Note 3) Small image files included on website pages to record visits to the pages.

Customer Service Email

You can send an email to support@camorama.com, please indicate "Privacy Policy Inquiry" in the subject line for quick identification and processing.

Phone Consultation

You can also call our customer service hotline during weekdays from 9:00 AM - 5:00 PM (Beijing time):
Domestic users: 400-006-3635

Social Media

You can also reach out to us through our official social media accounts:
WeChat Video Account: Camorama Panorama Recorder(凯眸全息记录仪)
Douyin: Camorama Panorama Recorder(凯眸全息记录仪)